100% authentic

Yes, you can choose you favorite color. But since Labubu comes in blind boxes, we can only check the color after opening.So the box you receive will be opened.If you prefer the surprise or want to gift it, we recommend a sealed blind box!

All orders are shipped from our Sydney-based warehouse, ensuring fast dispatch and reliable service: • Sydney metro: Delivered in 2–3 business days • Rest of Australia: Delivered in 3–5 business days • International orders: Delivered in 5–12 business days • All orders are shipped via Australia Post with full tracking available

Yes! We offer local pickup in Sydney. You can meet us in front of KFC at Chatswood Train Station. Simply schedule a convenient time, and you’re welcome to inspect your item during pickup.

Each authentic Labubu figure can be verified by scanning with your phone’s camera: • Scan the QR code on the box or on the figure itself • You’ll be directed to the official POP MART platform for authenticity verification • The page will display detailed information confirming whether the product is genuine

We support multiple secure and convenient payment options: • Apple Pay, Google Pay, Shop Pay • MasterCard, Visa • PayPal

Due to the special nature of mystery boxes, returns or exchanges are not accepted once sold. We guarantee the authenticity of the products. However, we are not responsible for any defects caused by Pop Mart’s official production.If the item is damaged during transit or remains unopened, you may contact us for a return or exchange.

Yes! We welcome wholesale and bulk purchase orders. With our local warehouse based in Sydney, we offer fast dispatch and ready stock — perfect for retailers, gift shops, or group buys.For wholesale pricing and collaboration inquiries, please contact us via customer service or email.